CLAIMS

Reporting A Claim

24-Hour Claim Reporting for NEW Claims

Harford Mutual offers convenient 24-hour claims reporting so your claim can be addressed in a timely manner.

BY PHONE: Report NEW claims 24/7 to ClaimLine 1-877-445-5826. All other inquiries regarding claims should call 410-838-4000 Monday through Friday, 8:30 a.m. to 4:30 p.m. (EST). 

BY EMAIL: Submit your NEW and 1st notice of loss form via email to ClaimLine@HM1842.com 

Claim Process

  • Once you report a loss, a claim examiner or adjuster will contact you to obtain the details and arrange a mutually convenient date and time to inspect the property.
  • Harford Mutual will review your policy and coverage, and, subject to the terms and conditions, will pay to repair or replace your lost or damaged property, or any claims made against you for which you are legally liable.
  • Your claim examiner or adjuster will provide additional details.