Customer Privacy Policy
WHAT DOES HARFORD MUTUAL INSURANCE GROUP DO WITH YOUR PERSONAL INFORMATION?
Why? Financial Companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Contact information and Social Security number
- Financial information and credit-based insurance score
- Vehicle and property information related to claims history
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customer personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer personal information; the reasons Harford Mutual Insurance Group chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does Harford Mutual Insurance Group share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. | Yes | No |
| For our marketing purposes – to offer our products and services to you. | No | We don’t share |
| For joint marketing with other financial companies. | No | We don’t share |
| For our affiliates’ everyday business purposes – information about your transactions and experiences. | Yes | No |
| For our affiliates’ everyday business purposes – information about your creditworthiness. | Yes | No |
| For nonaffiliates to market to you. | No | We don’t share |
Questions? Call at 800-638-3669 or email us at: legal@hm1842.com
Who We Are
Who is providing this notice? Harford Mutual Insurance Group
What We Do
How does Harford Mutual Insurance Group protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Harford Mutual Insurance Group collect my personal information? We collect your personal information, for example, when you:
- Apply for insurance or give us your contact information
- File an insurance claim or provide account information
- Pay your bills
Why can’t I limit all sharing? Federal law gives you the right to limit only:
- sharing for affiliates’ everyday business purposes-information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
Harford Holdings; Harford Mutual Insurance Company; Firstline Insurance Company; 1842 Insurance Company; Clearpath Insurance Company d/b/a Clearpath Specialty; and Gordon Street Properties, LLC
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Harford Mutual Insurance Group does not share with nonaffiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Harford Mutual Insurance Group does not jointly market.
Other Important Information
CT, GA, NJ, NC, or VA Residents. The term “Information” means information we collect in connection with insurance transactions. You have the right to request access to, correction, amendment, and deletion of personal information that we have about you. Please contact us at legal@hm1842.com or 200 North Main Street, Bel Air, MD 21014 with a notarized letter and include your name, address, and your policy, contract, or account number, and describe the information you wish to access, delete, or correct. We may share your Information with nonaffiliates without your prior authorization as permitted or required by law, such as for purpose of conducting actuarial or research studies that comply with applicable law. We may share your Information with insurance regulatory authorities, law enforcement, consumer reporting agencies, auditors, and as permitted or required by law. Information we obtain from a report prepared by an insurance-support organization may be retained by that insurance-support organization and disclosed to others.
To request access to or deletion of your personal information, send a written letter to: Harford Mutual Insurance Group, Office of the General Counsel, 200 North Main Street, Bel Air, MD 21014. Include your name, address, and your policy, contract, or account number, and describe the information you wish to access or delete. You may correct inaccurate personal information by visiting harfordmutual.com or calling your agent. We can’t change information other companies provide to us. You’ll need to ask them to change it.