Payment Options


Customer Portal

Harford Mutual Insurance Group offers a secure online Customer Portal powered by Paymentus. Choose “Make a Payment” to your right.

  • Access 24/7/365
  • Manage and pay multiple policies and accounts in one place
  • Use for one-time payments or set up a profile for easy billing and payment management
  • Set up and store multiple payment methods in your online “wallet”
  • Available Pay Plans

All billing service questions should be directed to the Accounting Department at Harford Mutual Insurance Group.

Monday -Thursday 8:30 a.m. to 4:30 p.m. and Fridays 8:30 a.m. to 3:30 p.m. (EST)

Pay with scheduled autopay (eft)

Secure Customer Portal: Create an Account for AutoPay Payments

  • Available 24/7/365 from your computer, laptop, tablet, or mobile phone
  • Use your bank account
  • Payment for the minimum balance due on the account without transaction amount restrictions
  • Processed on the billing statement due date
  • Confirmation of payment is emailed to the Insured Available Pay Plans 

make a one-time payment online

Secure Customer Portal: Make Payment

  • Available 24/7/365 from your computer, laptop, tablet, or mobile phone
  • Use your bank account, debit card, or VISA®, MasterCard®, Discover®, American Express®, Paypal®, or Venmo
  • Pay any amount up to the total balance owed.
  • $25,000 limit in a single transaction. Multiple transactions allowed.
  • Confirmation of payment is emailed to the insured.

pay by phone toll-free

Call Toll-Free 1-855-590-2456

  • Available 24/7/365
  • English or Spanish option
  • Use your bank account, debit card, or VISA®, MasterCard®, Discover®, or American Express®
  • Pay any amount up to the total balance owed.
  • $25,000 limit in a single transaction. Multiple transactions allowed.
  • Available Pay Plans

Pay by mail

REGULAR MAIL

Harford Mutual Insurance Group
P. O. Box 62434 
Baltimore, Maryland 21264

OVERNIGHT/EXPRESS MAIL

Harford Mutual Insurance Group
200 North Main Street 
Bel Air, Maryland 21014-3544

FOR FASTEST PROCESSING: Use the pre-coded envelope and billing stub provided and write your billing customer number on your check.

PLEASE NOTE: Payments made by phone or online by 8:00 p.m. (EST) will post to your account same business day. Payments after 8:00 p.m. (EST) will post next business day.

If you do not pay the minimum amount due in full by the due date on your billing statement, your policy may be subject to cancellation.

Payments made by phone or online after 12:01 a.m. (EST) of the cancellation effective date will not automatically result in reinstatement of your policy. Your payment will be applied to any balance due after cancellation credits are applied.

Workers’ Compensation pay As You Go

The Pay As You Go program relies on real-time payroll to calculate Workers’ Comp premiums, resulting in more accurate premium payments with less of a chance of paying too much throughout the year or having a premium adjustment at the end of the policy term due to under-reported payroll. Workers’ Compensation policies over $5,000 in premium are eligible. Review Pay As You Go FAQs

  • Pay premium incrementally
  • Real-time premium amounts based on submitted payroll
  • Avoid late payments with automatic payment deductions

Talk to your agent today about how you can benefit from the Pay As You Go program and the value it can bring to your business.