PRODUCTS & SERVICES

Payment Options

Harford Mutual offers a secure online Customer Portal powered by Paymentus. Visit our website www.HarfordMutual.com and select “Make A Payment.”

• Access 24/7/365
• Manage and pay multiple policies and accounts in one place
• Use for one-time payments or set up a profile for easy billing and payment management
• Set up and store multiple payment methods in your online “wallet”

All billing service questions should be directed to the Accounting Department at Harford Mutual.

Pay with Scheduled AutoPay (EFT)

Secure Portal: Create Account for AutoPay Payments

• Available 24/7/365 from your computer, laptop, tablet or mobile phone
• Use your bank account
• Payment for the minimum balance due on the account without transaction amount restrictions
• Processed on the billing statement due date
• Confirmation of payment is emailed to the insured

Make a One-Time Payment Online

Secure Portal: Make Payment

• Available 24/7/365 from your computer, laptop, tablet or mobile phone
• Use your bank account, debit card, or VISA®, MasterCard®, Discover®, or American Express®
• Pay any amount up to the total balance owed.
• $15,000 limit in a single transaction. Multiple transactions allowed.
• Confirmation of payment is emailed to the insured.

Pay by Phone Toll-Free

Call toll-Free 1-855-590-2456

• Available 24/7/365
• English or Spanish option
• Use your bank account, debit card, or VISA®, MasterCard®, Discover®, or American Express®
• Pay any amount up to the total balance owed.
• $15,000 limit in a single transaction. Multiple transactions allowed.

Pay by Mail

FOR FASTEST PROCESSING: Use the pre-coded envelope and billing stub provided and write your billing customer number on your check.

FEES - For new and renewing policies with an effective date on/after July 1, 2018

• $5.00 Installment Fee applies at invoicing per policy to the 2nd and subsequent installments.
• $10.00 Late Fee applies per policy whenever a cancellation notice for non-payment of premium is processed.
• $25 Non-Sufficient Funds (NSF) Check Fee applies to all returned checks (paper or electronic) by the financial institution for non-sufficient funds.
• $25 Reinstatement Fee per policy following non-pay cancellation (South Carolina, $10)

PLEASE NOTE: Payments made by phone or online by 8:00 p.m. (EST) will post to your account same business day. Payments after 8:00 p.m. (EST) will post next business day.

If you do not pay the minimum amount due in full by the due date on your billing statement, your policy may be subject to cancellation.

Payments made by phone or online after 12:01 a.m. (EST) of the cancellation effective date will not automatically result in reinstatement of your policy. Your payment will be applied to any balance due after cancellation credits are applied.