Policy & Claim Management

Clearpath Specialty, formerly ClearPath Mutual, is now a member of Harford Mutual Insurance Group (HMIG). Look for correspondence from both company brands with insurance-related materials.


Policy & Billing Information
with Effective Date
01/01/2024 AND AFTER

Payment Information and Payment Plans must be re-entered in the HMIG/Paymentus Customer Portal prior to your policy invoice due date.

Make a payment 24/7/365. Select the “Make A Payment” link in the upper-right corner.

Follow the prompts to create an account for easy billing and payment management, or make a one-time payment using any of these convenient payment options.

Additional payment options are also available, including by phone or by mail.

Contact the Accounting department Toll-free at 800-638-3669 with any questions

Payment Information and Payment Plans must be re-entered in the HMIG/Paymentus Customer Portal prior to your policy invoice due date.

If you had a 2-pay or 12-pay payment plan with the former ClearPath Mutual, your plan will change to the following:

  • 3 Payments (replaces 2-pay) — 40% due on the effective date and 30% in the 3rd and 5th policy months
  • 10 Payments (replaces 12-pay) — 10% due on the effective date and 10% in each of the next nine policy months.
  • Details for all plans can be found here.

To request a different plan prior to payment, please contact the Accounting department Toll-free at 800-638-3669.

  • $5.00 Installment Fee applies at invoicing per policy to the 2nd and subsequent installments.
  • $10.00 Late Fee applies per policy whenever a cancellation notice for non-payment of premium is processed.
  • $25 Non-Sufficient Funds (NSF) Check Fee applies to all returned checks (paper or electronic) by the financial institution for non-sufficient funds.
  • $25 Reinstatement Fee per policy following non-pay cancellation (South Carolina, $10)

Contact your agent for:

  • Policy Documents
  • Claims Information—Including Loss Runs
  • Enrolling in Pay As You Go

Policy & Billing Information
with Effective Date
12/31/2023 AND BEFORE

Visit ClearpathSpecialty.com and click the green login button at the top-right to access the insured self-service portal and to pay your bill.

Login here.

Go to ClearpathSpecialty.com and click the green login button at the top-right to access the insured self-service portal and to pay your bill.

View additional payment options here.

CLAIMS
*Your agent manages your claim on your behalf.

Agents: Go to Claims360 via the Agent Portal
Policyholders: Start New Claim

Policyholders should contact your agent directly for all claim questions.
Non-Policyholders with claim questions may call 800-638-3669.

FAQs
Answers to Your Frequently Asked Questions.

An email acknowledgement is instantly sent to the claim reporter upon entry of a new claim into our system. You will receive an email with your claim number and examiner contact information.

Your agent is able to pull your most recent loss runs and review them with you.

For information regarding OSHA, please contact your loss control representative.